At Access Private Bank, we pride ourselves on our efficiency when dealing with your queries. However, in the unlikely event that we have not answered your query to your satisfaction, please let us know as soon as possible so that we can rectify the matter without delay.

Please address your complaint to The Customer Services Manager, Access Private Bank, 4 Royal Court, Gadbrook Park, Northwich, Cheshire, CW9 7UT in writing, or by telephone on +44 (0)203 178 4840

Details of our complaints handling process are available on request from Access Private Bank, by telephone on +44 (0)203 178 4840 or by email: complaints@accessprivatebank.com