Cookie Policy

To make using our site as straightforward as possible and to improve the service we offer you, we use cookies.

What are Cookies?

Cookies are harmless text files that web servers can store on your computer’s hard drive when you visit a website. They allow the server to recognise you when you revisit. There are two main types:

  • Transient (or per-session) cookies
    These only exist for your site visit and are deleted on exit. They recognise you as you move between pages, for example, recording items added to an online shopping basket. These cookies also help maintain security.
  • Persistent (or permanent) cookies
    These stay on your machine until expiry or deletion. Many are built with automatic deletion dates to help ensure your hard drive doesn’t get overloaded. These cookies often store and re-enter your log-in information, so you don’t need to remember membership details.
    We use both types of cookie.

Additionally, cookies can be first or third party cookies. First party cookies are owned and created by the website you’re viewing – in this case by Access Private Bank, a division of The Access Bank UK Limited. Third party cookies are owned and created by an independent company, usually a company providing a service to the website owners. In our case, third party cookies provided from this Site are still subject to the provisions set out below.

Essential cookies

Essential cookies are required to enable functionality on our website and at present we have one cookie that is essential and will always be placed on your system.

What we use cookies for

Internet cookies are common, do not harm your system and do not retrieve information about you stored on your hard drive – they just store or gather site information. They help you do things online, like remembering logon details so you don’t have to re-enter them when revisiting a site.

We use cookies to:

  1. Gather customer journey information across our sites.
  2. Ensure your privacy in our secure sites.
  3. Store login details for our secure sites.
  4. Temporarily store details input into our calculators, tools, illustrations and demonstrations.
  5. Store details of your marketing, product and business unit preferences to improve our targeting and enhance your journey through our sites.
  6. Evaluate our sites’ advertising and promotional effectiveness.

We use both our own (first party) and partner companies’ (third party) cookies to support these activities.

We don’t use cookies to track people’s Internet usage after leaving our sites and we don’t store personal information in them others could read and understand.

Services requiring enabled cookies

Some of our services may require cookies in your browser to view and use them and to protect your financial and personal information.

Changing your cookie settings

You are not obliged to accept cookies that we send to you and you can in fact modify your browser so that it will not accept cookies and delete any cookies that are applied to your system after you exit the website page. To enable or disable cookies, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility). Alternatively, an external resource is available at providing specific information about cookies and how to manage them to suit your preferences.

Please note that should you choose to set your browser to disable cookies, you may not be able to access secure areas of this Site, for example any online accounts you may hold.

Other information relating to your computer

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our Site users’ browsing actions and patterns, and does not identify any individual.

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