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In the unlikely event that you are not satisfied with the outcome of your complaint, you may have the right to refer the matter to the Financial Ombudsman Service.
The Financial Ombudsman Service can be contacted by post at: Exchange Tower, London, E14 9SR or by telephone on 0800 023 4567 or 0300 123 9 123.
Alternatively you can visit the website at www.financial-ombudsman.org.uk
Access Private Bank is a division of The Access Bank UK Limited which is Registered in England. Registration Number: 06365062. Registered Office: 4 Royal Court, Gadbrook Way, Gadbrook Park, Northwich, Cheshire, CW9 7UT. The Access Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. PRA & FCA Registration Number 478415.